Digital Marketing: Where do I start?

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Digital Marketing: Where do I start?

Launch your digital marketing campaign

Digital Marketing is like launching a rocket into the unknown, so it’s understandable if the very prospect of starting is daunting. And like rocket science it seems very complex, but it doesn’t have to be! Remember one step at a time.

 

Start with your customer

As with most things in your business you want to think about your customer and make your offering as appealing to them as possible. So, who is the audience for your product?  Demographics, likes/dislike etc. Compile all the information you can about them and then use it against them… just kidding… after you have your information the picture should be clearer of how they like to consume content and what sort of content they like. For example, if it is a teen audience you might go down the influencer marketing route on any number of social channels including Instagram.

 

Appraise your resources

Do you have lots of time? Have you allocated a budget for your marketing? A comprehensive marketing strategy will consume one of these (and can consume both but it doesn’t need to).

 

Where should you focus your efforts?

Are you here for a good time not a long time? If you want quick gains then advertising is your best avenue – some great design showcasing your offering to the world, or should I say because you know your customer, showcasing your offering to your highly specified targeted audience, will have you seeing fairly immediate results. Advertising can be anywhere be it ATL (above the line: traditional sources like print media and radio) or across the digital landscape: be it native, search, display networks or social media.

If on the other hand, you want to play the long game you could curate your audience through solid content creation. This would normally align with a blog and lots of great social posts. To get noticed you should have your own voice, you may think everything has already been written but there is always an area or viewpoint that is unique and there are always new developments in every area so there will be lots to canvas. Consistently great content will get shared you can also guest post on other popular avenues that have viewership that you want to target. This content will also help with that dreaded acronym SEO (Search Engine Optimisation).

The wisest option is a little from column A and a little from column B – advertising once it’s finished is finished and you see less and less residual effects but a great content strategy can be fruitful long after the work has been done.

 

(More) Research

Now it’s almost time to put the plan into action, research is the key to start off on the right foot. Research your competitors – what they are doing and what they aren’t doing. What they aren’t doing can help you know what not to do but it can also lead you to a niche area that you could quickly establish yourself as a thought leader in.

 

So the check list is:

  • Know thy customer
  • Know where they are (digitally speaking)
  • Know what strategy is best for you
  • Know what content you will produce
  • Hit the play button

As we said at the top, any new endeavour can be daunting but if you are ready and willing the time to start is now. If you need guidance drop us a line for free consultation.

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Photo by Bill Jelen on Unsplash

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3 Golden Rules of Web Design

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3 Golden Rules of Web Design

When you boil it down most jobs are fairly simple… Once you know what you are doing. As is the case with Web Design and Development

Users Come First. 

The 21st century version of the customer is always right – The user experience (UX) is tantamount for the success of your website. Think about your user – what will they want from your website? This means make it easy for them, whether it is
– making sure that it is responsive for different screen sizes
– make the information easy to find and easy to understand
– make it fast – a speedy website is essential if you want people to continue to use your website.
– Make it familiar – we are creatures of habit and use icons to save time so a gear/cog usually means settings or a trolley would be your shopping cart. Don’t assume that your user will intuitively know a new icon. If you want to create iconography make sure it’s easily understood and have a key or “hoverover” in an easy to find place.

You Come Second.

Your aim, in having a website in the first place, is to get the user to do something – so make sure it drives them to that goal. Plot out the user journey you want anyone to take from whatever page they land on. On a publisher’s website, whose livelihood is from ad revenue then their goal might be for a user to consume as many pages as possible thus serving as many ads as possible – To help this along they will have suggested articles with catchy titles. In Wikipedia’s case they are not trying to serve you ads, rather they deliver information, so they have a very simple interface with the bare facts so you get what you want as quick as possible but they also know a user might want more information on a term they come across, so they have their cross linking game down pat – Wikipedia provides a great resource for the world’s enjoyment and education and they do it time and time again – which is why they don’t need ads or subscriptions the product is so good, they can live of donations of people that appreciate it. If you have a blog but you want to drive leads for your contracting business make sure you have strong call to actions on your blog posts that lead a user to make an enquiry or take up an offer.

Engage!

Once you have covered the basics of UX and User Journey it’s engagement time – make sure the website speaks to your brand – engage them by showing off your uniqueness – whether it is adding some flair to the designs – creating some videos that show you at your best or copy that screams “we are the that you’ve been looking for”.

Finally,

Remember the internet is a free global market place. Standing out is not simple and simply being there isn’t good enough. So, spend time making sure you have a plan that encompasses the above and don’t forget websites are a living embodiment of your brand, so make sure your plan goes beyond today and includes both a clear mechanism for measuring performance and the flexibility to evolve with your audience.

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5 tips for your Instagram feed

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5 tips on how to curate a beautiful and flowing Instagram feed

So, everyone wants authentic Instagram followers, right? This is why your Instagram feed is very important. When people click on your profile, they don’t see your individual posts first. They see your feed first, which is why it’s super important to plan and carefully curate how your feed looks, and to make sure it accurately represents your brand’s story, so people form the right impression of your brand straight away.

Here are 5 tips that will help you make sure your feed always looks great!
1. Research – Find a couple of Instagram accounts that you love and think look REALLY good, and take note of WHY they look so good. Most of them will follow the below tips.

2. Choose a grid layout – A grid layout is how your posts are positioned on your account. It helps you know what photo to put next to another photo. A layout makes it easy to start (and stick to) a consistent Instagram theme. Create your layout by using an app such as “Plann”, “Later” or “Schedugram”. You can use these apps to make sure your feed flows nicely, which means that all photos sit nicely next to each other! If you are not going to use a specific layout, you need to make sure your feed is balanced.
3. Choose a colour scheme – what kind of filters are you going to put on each photo, if you wish to use filters? Do you have a colour scheme you want to stick to? What kind of posts are you going to be posting? Keep it consistent, use the same filter on each pic!
4. NATURAL LIGHTING! Natural lighting means higher quality and more detailed photos, giving your feed a clean and consistent feel. Photos taken in natural light are also easier to edit with filters.
5. Have Standards – Posting only good quality photos is key. A high quality photo looks clean and inviting. A blurry photo is the first thing people will see when they head to your profile, and does not invite lots of likes or followers! You don’t need to use a professional camera – smartphone cameras are good enough these days!

Have some more questions – hit me up – social@remembercreative.com.

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Hashtags hashtags hashtags!

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Hashtags hashtags hashtags!

So it’s 2018, and most people have a bit of an idea about what hashtags are and how to use them! However, very few people know how to use them WELL, and using hashtags poorly can actually have a pretty detrimental impact on your business’s social media success. Essentially, hashtags are used to categorize content, meaning that searching for relevant content is a lot easier to do, so businesses have a pretty huge opportunity here to maximize their content’s reach and therefore their page’s reach. And social media for business’s is all about converting that reach into brand awareness and then into sales, right?

So here are a few ways to make sure you are absolutely maximizing your opportunity for reach, through your use of hashtags.

 

Less is more and more is less!

On Twitter and Facebook, less is more. Posts with 1 hashtag tend to receive far more engagement than posts with 4 or 5 hashtags. But on Instagram, it’s a very different story, and the more hashtags you use, the better. However, after using over approximately 8 hashtags, your engagement will typically drop. It’s a pretty fine line!

 

Don’t over-complicate it!

Don’t hashtag every word on your post, and try not to use long hashtags. And definitely don’t have more hashtags than words. Keep it simple!

Be specific

Hone in on who you are trying to attract and find hashtags that help you target them. Do your research; there are lots of hashtag searches and apps out there that will help you find the best and most effective, trending hashtags: Ritetag and Hashtagify are some good ones.

 

Happy hashtagging, and good luck!

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NRMAsterstroke Or Mistake?

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2018’s ‘Best Ad’ Has A Hidden, Disturbing Message: Marketing Masterstroke Or Mistake?

NRMA Insurance recently released their first ad for 2018, promoting everyday heroes and showing Australians’ innate willingness to help others. Take a look:

 

 

Viewers have lauded the ad as one of the best ads of 2018 and on YouTube, the clip has surpassed 2.5 million views!

It’s emotional. It’s moving. It’s truly Australian.

The portrayal of a surfer saving a man from drowning is the embodiment of the Australian spirit. A group of commuters moving a train carriage to free a man’s jammed leg is inspired by a 2014 incident in Perth. And of course, sandwiched between these stories, is the NRMA assisting a young girl in a broken-down car.

These acts of kindness are part of our national identity, and give many Australians a reason to be passionately patriotic. Likewise, NRMA believe they help Australians suffering adversity, and have done so for over 100 years.

The objective of this campaign is to reposition NRMA in the market with their new tagline, “Help is who we are”, to highlight their role in the Australian narrative as a support system for their customers.

So, what’s the commotion about?

Well … did you listen to the lyrics? Play it one more time and see if you can notice anything.

In case you missed it, some of the lyrics are questionable.

Exhibit A: “I will come for you at night time”

Ok … that’s not too bad, but the mother’s expression does look slightly sinister. Let’s have a look at another.

Exhibit B: “I will kiss you in four places”

The context of the song is important here … it’s about a one night stand. We’ll just leave you with that.

Exhibit C: “I will squeeze the life out of you”

GET THIS SICK AND TWISTED FIREMAN OFF MY SCREEN.

While the song ‘Throw Your Arms Around Me’ by Hunters & Collectors, is soothing and evocative listening, it is NOT appropriate for an ad featuring children and vulnerable koalas.

What were they thinking?

There are countless songs with warm lullabies and soft melodies to choose from. So why this one?

NRMA has responded to some criticism online, telling customers that the song choice captures “how powerful the Australian spirit of help can be in the face of adversity.”

We get that bit, but what about the references to sexual hookups and insinuated animal abuse??

The lyrics are just too bizarre to take this ad seriously, and once you’ve noticed them, you simply can’t ‘unhear’ it.

Unfortunately for these reasons, this week, it’s a…

Marketing Mistake

 

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Greenpeace’s new ad, just another drop in the ocean? Marketing Masterstroke or Mistake?

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Greenpeace’s new ad, just another drop in the ocean? Marketing Masterstroke or Mistake?

Greenpeace are renowned for their compelling stunts, animated protests and sobering ad campaigns, so it’s no surprise that their latest addition looks a little something like this …

Visibly excited to enter the aquarium, the group of school children are representatives of their generation … the next generation. Once inside they are confronted by the absence of sea life and prevalence of plastics.

Bags, bottles and six-pack rings drift through the murky waters, as the children’s faces turn forlorn. The chipper soundtrack transitions to a darker tune, and cogs in the children’s minds begin to turn.

Items from their kitchens have replaced the penguins, fish, stingrays and sharks they were hoping to see. The exhibition has become a display of supermarket waste.

Aquariums are usually viewed as manicured worlds, brimming with marine life and activity, which gives us a false sense of security when it comes to the real state of our oceans.

This campaign calls for the reduction in supermarket’s plastic footprint, because ocean plastic causes the death of hundreds of thousands of animals every year. In fact, the aquarium exhibit was built using plastic collected from a beach in Ireland the previous day.

The ad informs us that, “UK supermarkets generate 800,000 tonnes of plastic each year” and “A truck load of plastic ends up in our oceans every minute”.

This really is a crisis. The volume of plastic in the world’s oceans is set to double in the next decade, and Greenpeace refuse to sit idly by.

In the final seconds of the ad, we are urged to sign their petition to demand that supermarkets use less plastic.

But do these campaigns, commercials and petitions, actually work?

Well, yes …

Just last month the UK government announced that they are set to ban the sale of plastic straws, drink stirrers and cotton buds, in an attempt to eradicate all single-use plastic products. And while more needs to be done to reduce plastic waste in our oceans, this is a huge leap in the right direction.

Even in Australia, the #BanTheBag campaign was hugely impactful when it was propelled into public discourse by the media, prompting supermarkets to plan their transition to plastic bag free-zones.

So, in terms of effectiveness, these ads work! And in terms of conveying this issue to the public, it’s been done perfectly.

This rousing ad is powerful, poignant and chilling.

For these reasons, it’s a

Marketing Masterstroke

 

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My Week With Drip

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My Week With Drip

Automation Software Review

Drip is one of the many marketing automation platforms out there. I had heard good things so I decided to give it a go and see if the rumours were true.

 

Initial impressions

Signing up and setting up the account was a breeze, although many in this day and age hate giving away a credit card in the free trial period. I continued.

Choosing an automation platform is a daunting challenge for most people. With so many options, it’s hard to know which one is right for you. Even though you may think when setting up the account, it’s easy optimising it for your company, it’s not. It takes hours, and honestly, if you are time poor you might make excuses not to do it…

But the time poor are the exact ones who should be making the effort. If you can carve out some time to start thinking about your marketing other than a second thought you might realise how, with a little gumption, you can save yourself loads of time in the long run.

Imagine being able to sort the tire kickers from the genuine leads without doing anything.

Oops went on a tangent about martech in general, back to Drip.

It has all the expected options.

 

 

Campaigns (with A/B testing options) for all your EDMs.

Broadcasts – one off emails (bonus resend if unopened after a certain amount of days).

Subscribers – upload your database here and new additions nestle nicely into your predefined terms.

Forms – Get information about your users, get more subscribers.

Automation – Broken into Workflows and Rules.

Analytics – Bird’s-eye view and campaign level metrics.

 

Using it

So, the tools are simple and the design is intuitive, but if you feel out of your depth there are instructional videos for practically everything.

 

This is where the time churn comes in – setting up all your automations with your new powers.

You want to get your campaigns just right so it will take some time. But you can also set up some very basic flows to get you started or use Drip’s library of templates. There might be a little customisation on your end to make it perfect for your needs, but most of the job is already done for you.

Integrations

You will have to have a look through to see if it will work seamlessly with your current systems (or work well enough to jettison some). But overall it has a solid amount of integrations for a beginner (e.g. FB lead ads, SumoMe, Eventbrite and Instapage) and will actually help push you in the right direction for other services you might not be using yet.

 

Pricing

It is priced fairly compared to competitors in the same space. A bonus is the free starting point for a complete beginner (less than 100 subscribers), but if you are dedicated to using your flows and putting your best foot forward in your other marketing endeavours, you won’t be <100 for long.


Summation

Drip is a solid automation tool with a good amount of customisation and, whilst not enterprise level, it does a great job of providing you the tools any SME would need, much like Wishpond, and has many offerings alongside the bigger players like Marketo and Hubspot.

Did you like this review? Let me know if you would like more reviews on automation software? Would you like more detailed information in a review or was this just about right? Hit us up on info@remembercreative.com

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Zuckerberg: A Bad Lip Reading

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Zuckerberg: A Bad Lip Reading

You may not have got exactly what you wanted for from the congressional hearings (Most likely you were out for blood and wanted the entire downfall of Facebook or you just wanted to be reassured that your data would be safe) but what we did get was a buttload of hilarious memes.

And to add more fun to the party are the fine people at a bad lip reading who decided to get in on the action watch and enjoy:

 

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What Will You Do With Your 8 Hours?

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What Will You Do With Your 8 Hours?

Why Digital Disruption Should Be Part Of Your Plan

Most of us spend a third of our hours during the week at work, often in front of a screen, but what do we actually achieve?

Many people complain about not having enough time to do their job because they are busy doing the menial tasks that get in the way of doing the actual job.

When thinking of digital disruption, our minds go straight to household names like Uber, Netflix and AirBNB, and that disruption is taking on a traditional market and providing a better product via digital means (apparently). But if digital disruption doesn’t have to be taking on an industry and building an app that will make you billions, it can be simple. It can be cost effective for all levels and it doesn’t have to be customer facing.

We often use digital disruption tech without being aware, because we don’t associate it with the above well-known examples; teleconference was very different before Skype came around and the cloud collaboration tools of Google and Office 365 are just as disruptive to the way teams conduct business. It’s interesting to note that collaboration tools like Slack, Asana and Trello are considered disruptive even though they are not as multi functional as Google and 365 – perhaps it’s the nature of the beast that the brand history of Google and Office 365 makes them the big boys, the tall poppies if you will, who are are slow moving, out of touch and are in capable of disrupting that which they already have a strangle hold on.

So, what does this mean for you and your marketing team, it means: think smaller… disrupt your team, your office; disrupt your messaging and how you message. Oftentimes we are engaged by a company asking for a new website or a campaign for a new product and we leave after helping them transform the way they do things.

Marketing transformation can take the form of many things including a much more focussed view of digital disruption. Our marketing transformation process is as much about helping you sell or gain exposure, as it is about helping you use your team’s 8 hours.

Whether it is helping you make wiser decisions with which technologies to use, which work is best done in-house and outsource, platforms to connect with, improving templates, implementing marketing automation and chat bots, or just making the process of collaboration with your team quicker – we usually end up leaving our clients with a lighter workload.

The average weekday for me is broken into 3 parts of 8 hours each – sleep – work – non-work. It’s important to always make the most of your time – what will you do with your 8 hours today?

 

 

Photos by Unsplash
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Apple Moves The Needle (Somewhat) With HIV Phone : Marketing Masterstroke or Mistake?

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Apple Moves The Needle (Somewhat) With HIV Phone:

Marketing Masterstroke or Mistake?

This week Apple unveiled a new, red version of the iPhone 8 called (Product)RED. Check out the spot here:

This line of special edition, rich crimson iPhones are different to their silver, black, and gold counterparts in that, a portion of profits is donated to (RED) that is an organisation which aims to reduce the transmission of HIV/AIDS.

Apple partnered with (RED) back in 2006 and has contributed over $160 million to non-profit AIDS organization, The Global Fund. Apple’s contribution is more than the governments of Greece, Hungary, Iceland, New Zealand and Switzerland have given, combined … but is also 0.016% of Apple’s estimated valuation.

During this 11 year period, Apple has made a concerted effort to show AIDS as an important issue, by turning their Apple Stores red, assisting (RED) with app developers, and now, releasing a suite of red products, from Apple Watch bands, to iPhone cases, headphones and even speakers.

Apple states that their partnership with (RED) aims to eliminate the threat of HIV/AIDS in Africa through “programs that provide counselling, testing and medicine that prevents the transmission of HIV from a mother to her unborn child”.

(RED) CEO Deborah Dugan says that “the (HIV) stigma is so strong worldwide” and when sufferers see someone with the (RED) products, they “start talking to them and they know they can come out and then say they have HIV.”

Apple’s commitment to (RED) and the HIV cause is evidently strong, so it must be asked, why did they fail to mention (RED) or even HIV in this commercial. Even stranger than this, when making a purchase in their online store, there is no mention of the partnership. You have to seek the information out.

The reasons for this are entirely unclear.

Likewise, it’s unclear as to how much money goes to the Global Fund.

Apple has stated that, 100% of A PORTION from every (RED) product sale goes directly to the Global Fund … how’s that for spin!

Moreover, it’s safe to assume that this exercise in Corporate Social Responsibility (CSR) is also a marketing exercise to keep the iPhone 8 fresh, after being overshadowed for months by the iPhone X.

And admittedly, this strategy works!

For those globally-minded people who have recently contemplated buying a new iPhone, this Ferrari-red model will surely speed along the process, with thousands more destined to race off the shelves.

The impact of CSR on revenue can be huge, with 64% of consumers in Asia-Pacific saying that they’re willing to pay more for products from companies that have positive social and environmental policies.

On this front, Apple is remarkably savvy.

Like every other Apple ad, it’s slick, swanky and has a killer soundtrack. But in terms of its effectiveness, failing to mention (RED) and HIV was a colossal mistake.

The partnership allowed them the opportunity to have a deep, emotional connection with consumers, and they didn’t leverage this opportunity.

So, for this reason alone, it’s a

Marketing Mistake

 

Follow us on Facebook & Instagram to stay up to date with our weekly installments. Oh, and let us know what you thought of this commercial …

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