The future of Virtual Tickets at exhibitions

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The future of Virtual Tickets at exhibitions

VRrrooom … Virtual Reality is off to the races.

Last week Manoush, host of Note to Self, put a new spin on the virtual exhibition ticket.

Anyone in business is offered (harangued) about buying tickets to exhibitions within their industry. A trend of the past few years (even longer for some forward thinkers) was that of the virtual ticket.

In the early days of the virtual ticket, you would get access to PowerPoint presentations, exclusive offers from present exhibitors and if you were lucky, a link to a recording of a key note address. The virtual ticket has now naturally progressed to the live feed for talks plus extensive downloads.

The amount of content offered on virtual tickets is becoming so thorough that actual tickets get the virtual as a supplement in case you didn’t get to see all of the attractions.

But one thing is lacking from the virtual ticket and that is control. You are at the mercy of whatever the organiser decides to offer and you get no real conversations or networking opportunities with other patrons or exhibitors beyond the odd chatroom.

Speaking of natural progression, the evolution is still happening. Manoush Zomorodi host of Note To Self (an excellent podcast about living in a digital world) took it to the next level at a conference as a telepresence robot (podcast here).

The tech isn’t there yet (nor are Manoush’s driving skills) but the signs are clear. The next step will be more roombas with cameras attached which you will be able to rent at exhibitions. Then they will turn into drones and eventually we won’t need to go outside anymore. But as we’ve seen from the prognosticators of our age, the Hollywood screenwriter, our need for human contact will overcome (see Surrogates, Wall-E, Demolition Man).

 

Photo Credit – Woodkern

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Honey Birdette – Marketing Masterstroke or Mistake?

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Honey Birdette – Marketing Masterstroke or Mistake?

The over-sexualisation of women in advertising appears to indicate that sex still sells in 2017 … or is it a trope that lingers around from times gone by?

From UltraTune ads to Wicked Campers, the objectification and at times sheer disrespect for women and their bodies is ubiquitous. Morally, it’s wrong – all of the research indicates that this kind of advertising leads to a higher support of sexist beliefs and an increased tolerance to sexual violence.

From a marketing perspective, it’s complicated. We certainly do not condone any of the aforementioned advertising campaigns, but we are interested in why they exist. When global giants like Dove, L’Oreal and Audi are attempting to make a statement on gender equality, you would assume that the rest would follow. But ad campaigns like this one are continually rolled out, and every magazine seems to have toned abs and pert butts splashed across their covers.

Is this because half naked women catch the eye, or because risque advertising campaigns are guaranteed to create a publicity storm, allowing brands to reach millions organically. Possibly a bit of both and Honey Birdette claim the campaign has led to a “spike” in sales.

This approach might work for Honey Birdette’s consumers, but does it resonate with the majority of women? And would it work for other businesses? Larger companies are pivoting away from such campaigns, because they know the general public expect more in 2017. Plus, promoting body shapes that are unattainable makes the consumer feel bad about their own bodies, which leads to more covering up, and less stripping off. And that is something lingerie companies DON’T want to happen.

So for these reasons, this week, it’s a Marketing Mistake.

What do you think? Let us know on FB or drop us a line.

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Why storytelling is so important to marketing your business

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WHY STORYTELLING IS IMPORTANT TO YOUR BRAND

“Stories constitute the single most powerful weapon in a leader’s arsenal.”

Dr. Howard Gardner, professor Harvard University

For today’s lesson, let’s replace “leader” with “brand” or “marketer”.

Leaders have used stories throughout history – many ships have been launched for leaders, greedy for new land – and many boats have been stopped by leaders too (don’t worry I won’t let my point of view on the Stop The Boats political saga drown us before we begin).

You can tell your story once or over and over again, and you can tell it in a few words, or a few hundred thousand. Did you know: A Tale Of Two Cities has 135,000 words and is the most sold book of all time.

Notorious drinker and never one to waste words, Ernest Hemingway was in a bar three sheets to the wind when a fellow drinker who was green with envy over the attention he was getting from the ladies, challenged him to write a six word short story that could make you cry. The next day, hungover and bleary eyed, Hemingway typed up the below and won the bet:

“For Sale: Baby shoes. Never worn.”

What a great story! Not just the six words, but the fact that it was Hemingway, the famously simple worded pathos in his stories shines through in those six words – although the trouble is, Hemingway didn’t write it. Just like Newton was never hit on the head with an apple that lead to his thoughts on gravity (a story so great it led to the name of one the best known brands and great storytellers in their own right).

As a marketer, you might only have enough space for six words. Coca-Cola went from 6 words to 5 in the 90’s. “You can’t beat the feeling” to “You can’t beat the real thing.”

Coke owns words like life, feeling, real, enjoy and happiness.

These words are crucial to their story telling. Which is why those terms come to mind when you think of Coke, and not obesity, type 2 diabetes and tooth decay.

If you ask people to think of Coca-Cola advertising or marketing campaigns, most in Australia think of sky surfing, Christmas or the your name on a bottle campaigns. These all tell a story about Coke and the way it makes you feel. But my favorite is the story teller – it’s blatant, it’s obvious, and if it was set up in any other way, it would feel like a 1950s sponsored ad but it has stuck with me since I was 10.

In short, stories have staying power and can create an emotional response in the audience that linger in their hearts and minds for years.

You can use stories to:
• detail events
• make concepts accessible to a new audience
• change minds
• increase stronger memories
• create attachment to you and your brand through all of the above

You may have heard that there are only a handful of story types in the world, whether you subscribe to Joseph Campbell’s Monomyth, Kurt Vonnegut’s 6 story shapes (to see three of his shapes click, watch it, it’s five minutes, all gold), Christopher Bookers’ Seven basic plots or any other number of numbers (see, writers have been doing listicles* forever).

No matter how many types there are, it’s important to remember there is no end to the variances you can create. Variance is the key word here. You may have been told many times that there is a reason why your business exists and it’s because you are offering something different to your competitors. Find your difference/s and extrapolate. Tell your story, create a connection with your audience and let clients know that you offer an experience or product that will make their life easier, better and happier – like a relaxing squirrel massage.

 

In part 2, we will expand on the art of story telling by focussing on what makes content bad (clue: it’s not a misspent youth).

*not sure what a listicle is (you’ve been reading them for ever): it’s an article that forms a list, wholly or partly. Bustle has an awesome article on the subject.

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Marie Claire – Marketing Masterstroke or Mistake?

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Marie Claire – Marketing Masterstroke or Mistake?

This week we’re looking at Marie Claire’s limited edition magazine cover celebrating the success of the marriage equality vote in Australia.

In 2012, the magazine ran a similar ‘limited-edition cover’ with Aussie celebrities declaring their support for the cause. We can safely assume it was a success at the magazine stand, because they’ve done it again.

The importance for brands to align themselves with social causes is becoming more important and the impetus has been the realisation that ‘hot button’ topics are a phenomenal way to spark conversations on social media. Also, the same-sex marriage result is an historic moment, meaning that this cover really is a one-off.

Marie Claire’s base of readers are middle to upper class women, who are relatively well educated and this group showed some of the highest levels of support.

Then there will be some who will buy this edition purely for sentimental reasons, so it’s sure to send sales skyrocketing.

So, what’s the verdict?

This is most definitely a Marketing Masterstroke.

What do you think? Hit us up on FB or drop us a line.

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The 7 deadly sins of bad content

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We’re shining a light on what makes bad content … we’re naming and shaming a few sinners.

BAD CONTENT SIN #1 – PLAGIARISM: SAME SAME BUT SAME

Your content should set yourself apart from your competitors. There are many platforms for you to check your content for plagiarism: a couple of good ones are Grammarly.com and https://www.copyscape.com/. Sometimes plagiarism is a genuine accident. Our advice, get in front of the situation as soon as you are made aware of it and apologise to owner of the content. And then sometimes it’s blatant:

via Just Creative

BAD CONTENT SIN #2 – KEY WORD CURSE

How many ways can I mention Sydney, Plumbing and CBD in a paragraph? This shouldn’t be anyone’s aim when writing … the answer, by the way, is 5. According to another plumbing website I was on, they had the gall to have anchor text “plumber in Sydney” and “Sydney Plumbing” on the same line, both linking to the URL I was already on … bravo!

BAD CONTENT SIN #3 – JARGON – MY PERSPICACITY KNOWS NO SATIETY*

Part and parcel of the above is speak in a language your readers understand. If you are writing for the average punter, steer clear of theoretical physics but if your business is Nat’s Aeronautic and Space Agency, by all means, go right ahead.

“…The large mass of Wand Z particles is the reason why weak forces are called that way: the mass of these vector bosons is a hindrance to their ability to mediate long-range interactions…” (from Science 2.0 a fascinating read for the eggheads among us)

People are likely to misinterpret or just get bored quickly

Jargon also leads into technical or difficult language like using $10 words for no reason. There are many readability tools out there. Flesh Kincaid Reading Ease score is a determination of how easy your content is to read based on school grade level. There’s a reason why the “Dummies” books are successful.

BAD CONTENT SIN #4 – UNINTERESTING: MONOTONE DRIVEL

Email copy that makes you reach for the delete button before the first sentence is fin…

It’s time for a game – open your junk folder, click an email at random. Here is mine: first sentence first paragraph:

On the occasion of festive season currently I am running with following offer for you if you are looking for developing a e-commerce website for selling your products online.

Apart from the fact that I already work for a digital agency and not in need of help with our digital, I doubt the copy would be compelling even in their native tongue. The subject was equally bamboozling: “want to achieve..”. No question mark, two fullstops, no capital letters just want to achieve.. – it’s impressive when you think about.

BAD CONTENT SIN #5 – POOR TIMING

We often think of ways to include content around a current theme whether it’s an automated Birthday discount or Xmas special. But it works the other way around as well.

I probably don’t even need to mention it, but don’t run a bucket list competition telling us the places you want to visit before you die if you’re an airline that has had two plane disasters in recent memory. No one would be that silly would they?

via Digiday

BAD CONTENT SIN #6 – UNFOCUSED

Always remember who you are creating content for. Whether you are writing for a broad audience, or a specific audience, make sure you are putting yourself in their shoes.  If you’re not focussing your content on the reader and their needs, then they won’t read it!

Also, trying to link or associate your brand with a cause needs to be done in a focussed way. Being audience focussed when creating content is also not treating them like a idiot, lest we forget this doozy from Woolworths a couple of years ago:

BAD CONTENT SIN #7 – MEASURE TWICE, CUT ONCE

OR READ TWICE, PRESS SEND ONCE

For the love of god – Just reread once before you press send 🙂 See if you can spot the error in the below post from influencer Scott Disick.

via Refinery29

Make sure you fact check your sources and that any facts are sound.

via Business2Community

This is not just confined to content writing, it can be your design as well. Starbucks is a master at many things but this one wasn’t well thought out.

via buzzfeed

And, of course, sometimes there’s nothing you can do but laugh.

via bored panda

 

BUT WAIT THERE’S MORE

We know Seven Sins was enough for the bible, but how ’bout a couple of bonus ones. #8 can lose you new business and #9, well, it can lose you a whole lot more.

BAD CONTENT SIN #8 – DID YOU GET THEIR DIGITS? CALL TO ACTION

I don’t think I need to say this to you fine folk, but I would advise having a call to action in anything you create.

I saw this ↓ on the street a few weeks ago.

Wow, I really need an engraver let me just give this person a call… umm no phone number… I’ll email them… nup, not that either… hmmm I guess I could just wait next to their car until they come back.

 

BAD CONTENT SIN #9 – WALK THE LINE, DON’T CROSS IT

Feel free to be a bit cheeky, risk is often worth the reward. But then again sometimes take a long hard look at yourself in the mirror, and ask “Is this risky or inciting criminal activity?” Bloomingdales we’re looking at you …

via Washington Post

*Gotta love a good Simpsons quote

via GIPHY

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Is content marketing the key to SEO and SSM?

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CONTENT MARKETING: THE KEY TO SEO AND SMM?

Content Marketing, SEO, SMM

 

People think these terms are mutually exclusive …

 

“Content is king”

“SEO is critical to your website’s success”

“How many followers do you have”

 

Every one has a mantra around these efforts but they really are intertwined.

Without being an equal triumvirate as content is the glue that sticks them all together.

 

If you are creating content and putting it on your site you are effectively practising SEO. If you then share the post on social media, you are practising SMM. I mean it’s all fairly elementary.

 

SEO is proving to Google/Bing etc. that your page is what their users are looking for when they search for something.

SMM is proving to Facebook/Twitter et al. and their users that your stream is something that they’re interested in and what other people will be interested in.

Content Marketing is creating something that is interesting to the types of people that you want to engage with.

 

OK, analogy time. Remember when we used books … those thin rectangular things … y’know the good ole days …

A lifeline in times of need, you would get this yellow book that had yellow pages and look for a specialist in the area you needed help. And then you would pick up the telephone and dial the number of someone that you had found in the list on the subject.

 

This is Google, Bing.

 

In times of Yellow Pages, the only way to differentiate yourself from the pack was  through money. You could buy more space in Yellow Pages or trickily you could name yourself A1 Furntiture, AAA Marketing, A+ Travel Consultant… you see Yellow Pages were sorted alphabetically so some geniuses were smart enough to specifically choose business names just for the fact that they started with an A and nothing to do with a grading system. People are always trying to game the system… people are always trying to game google as well.

 

Just like the Yellow Pages, Google can be bought although, rather than getting a shinier bigger ad than everyone else, you can be the first ad a user sees just by paying the most with PPC. Google clearly states that those are ads and they spend the rest of their space on trying to give you a page that relates to your search as much as possible. Rather than just giving you a list in alphabetical order – it analyses every page that wants to be followed by it and judges it. Google will give you brownie points for your content being laid out nicely and documented correctly, just one facet of SEO, but it’s main aim is to rank content based on the usefulness of a particular search term ie. keeps people on a page and refer to that page as a source.

 

Speaking of Yellow Pages and using phones (the ones that had a cord in them that wasn’t for charging), people used to use them to ask other others what they thought on a subject, who they used to fix up their car, to organise a get together or even just to find out how they were (insane, right?).

Apart from being weird back then it also helped them feel connected. Now we have social media to keep in contact with everyone … seeing as everyone is connecting there why wouldn’t a brand take the time to say “Hey, are you interested in what I do? Let’s be friends”

If venting on the phone to your friends wasn’t enough, you would write a letter either in the form of an op-ed or to the cause of the bereavement. That’s when you really wanted to let a company or a friend have it. Nowadays where do you go? Social media!

When you got something new, you had to tell all your friends in person, then came the phone, and now … you guessed it … social media. People are living their lives on social media, so it would be remiss of any company not to be there as well.

 

At the end of the day, search engines and social media are platforms that take their cues from numbers, it’s a popularity game.

 

They’re where people go to spend time and find solutions – we create content to keep them engaged and show that the solutions you provide are just what they need.

So that takes up most of our time online, but we also have favourite websites and emails that we read – so content marketing comes in again through your owned audience, in your database and website users. Your content is keeping your customers enthused about your brand – this content is the engine that runs your current audience, referrals from them to other people (among other things on social media) and your ability to be featured in Yellow Pages AKA search engines.

Content marketing touches and informs everything you will do online and offline; and will even help direct sales endeavours. SMM and SEO need content to thrive so if you’re thinking about ongoing SEO or SMM, make sure your strategy is centred firmly around content that is engaging, informative and valuable to your ideal customers.

If you’re struggling with figuring out who your ideal customer is, how to build a strategy or creating great content that will see your enquiry rate skyrocket, drop us a line.

FIND OUT HOW WE INCREASED A COMPANY’S FACEBOOK FOLLOWING BY 100% WITH ONE POST.

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Should you really be spending on social?

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SHOULD YOU REALLY BE SPENDING ON FACEBOOK.


You have to spend money to make money, right? In it’s truest sense, we should probably remove the first “money” from that sentence: You have to spend to make money. Because you can quite easily spend time and make money. And of course the reverse is also true. You sell to make money whether it’s the goods and services you sell to make money and, if you’re a government that doesn’t truly understand (or perhaps care) you can sell some of your infrastructure which is vital to your ongoing revenue, for short lived but immediate gain.

Marketing is spending three things to make money.

  • We spend money to make money via advertising.
  • We spend our mental energy on creativity and ideas.
  • We spend our time on pulling it all together in a strategy.

Today we are focussing on advertising and in particular, Facebook advertising.

The main reason why you should spend money on Facebook is simple … it works.

We have all seen the organic reach of our Facebook posts being throttled in recent years. Me, being the petty person that I am, immediately thought why should I reward Facebook with more ad spend if they are hurting my organic reach? It’s a reasonable question, why should I? If you’ve already forgotten – it works.

Facebook doesn’t need to apologise for monetising its platform, in fact it’s a testament to Facebook that they have been able to do so seamlessly and at a time when many other social platforms are struggling. Did you know that Twitter has never made a profit (a statement I may no longer be able to say in 2 months time)?

The reason why it works is no real secret. It’s audience segmentation. Traditional media outlets had demographics and those demos were bible. You could be assured that the typical audience of a TV show, say, a day time soap would be mums wanting to buy groceries and perfume for the longest time. This was done by surveying a select group of people and extrapolating that over the entire TV watching public.

Audience segmentation has grown a lot since the days of broad age brackets and gender. Take a cursory glance at Facebook and you’ll notice that you have many segments to choose from: age, sex, location, education, religion, interests and other page likes (perhaps even target your competitors followers). You can determine political beliefs, job titles, marital status and not only that, Facebook will tell you exactly how many people your ad was served to.

And to top it all off, it’s still cheaper than traditional forms of media. Time will tell whether social media advertising remains cheaper – supply and demand will dictate the trend especially as internet advertising was to surpass TV advertising this year.

If you want to tackle the minefield of creating great Facebook ads, Pia Silva has some good tips for what not to do. Just like governments selling off infrastructure to save a bob, we often see is businesses looking to save in social. Thinking they can do it themselves or skimp on content but in the end if you want Social to work you have to invest in your audience and give them what they want to see.

As this Buffer post suggests:
if you can’t design, find a designer…
if you can’t write, find a writer…
if you can’t be a social media manager, find a social media manager…
well, what do you know, we do all three 😉 Let’s grab a drink and have a chat.

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