Are your Marketing plans stalled?

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Why haven’t you started your marketing plans yet?
Or kept it going?

It’s a common occurrence that around new year’s or the end of financial year you start thinking about your business and marketing plans for the coming period. But you also know that it is quite a daunting prospect trying to get things in order. We discussed this very topic recently on our podcast – listen to the Procrastination ep here)

The fact that things aren’t in order right now makes the problem seem bigger than it actually is and can cause undue worry and anxiety.

Not having your marketing plans in place means you are losing opportunities and ground on your competitors. I know, I know I just started talking about worry and anxiety and then I follow up with even more doom and gloom – sorry.

And I will grant that you that anxiety about a task can lead to procrastination – in which case you need to take a holistic view and create a strategy that will give lead to success but also breaks your tasks down into manageable portions.

Don’t leave your marketing till it’s too late

A previous client had 6 months to prepare for one of the biggest annual events for their industry and whilst the physical attributes of their production were being seen too they continually pushed back the efforts on the digital front thinking that it is the easiest.

We ended up having to do a rush job for them and they still got a result but not the result they would have gotten if the thought and approvals had been there in a timely manner.

If it’s not the daunting nature of starting that has got you dragging your heels then there are usually three main reasons why you haven’t started:

No money

No time

No belief that it will work

To which I say:

Marketing Budgets

Having an appropriate marketing budget is key and by that, I mean a considered look at the finances but also how much X leads or Y conversions would mean to your business’s bottom line.

When you see a political party taking money from education to put somewhere else – you think to yourself “no, we need that shit” – well, marketing is the same you need that shit.

If you don’t have the budget for marketing or not factoring it in to your sale price then your business won’t last long. If it’s not – don’t buy that new car or other luxury item until it is – because getting your messaging out to your potential clients is more important.

No time to run marketing campaigns

Practice what you preach – when we were just starting out we actually had very little time on our hands – so much so, we would be making recommendations to clients that we hadn’t taken on board ourselves. For example, there was a good year or so where we were practically insisting that clients needed to update to a responsive website (one that scales for different size screens – PC, tablet or mobile). But we sucked it up and made the adjustment as soon as we could.

Marketing is a waste of money and resources

It’s not a waste of money – when done correctly marketing will make more sales if that’s the goal. Marketing, even carried out with a modicum of effort and strategy, is still not a waste. You will get knowledge and insight into the market place, your customers, what worked what didn’t; you will raise awareness, gain trust/credibility and build your brand;

Perhaps you have had a bad experience marketing previously, well if you have a bad meal at a restaurant then don’t go back to that restaurant as opposed to never eating again. Sticking with the same analogy of food as marketing – you might be a good cook yourself and by all means keep cooking but if you run out of time to cook and need a restaurant or if you don’t have time to shop or not sure what to cook speak to one of our expert team.

The proof is in the pudding – Marketing may be hard but It’s worth it – It is like Henry Ward Beacher said:

“It’s easier to go down a hill than up it but the view is much better at the top.”

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Can we LEARN anything from the political marketing machine?

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POLITICAL MARKETING… BORING!
BUT CAN WE LEARN ANYTHING FROM THEM?

This weekend we head to the polls to choose which pol gets pole position for the next few years.

Is there anything more annoying than political ads? We are lucky in this nation that we are only subjected to a month or two leading up to the national elections. In America, their election campaigns start years in advance with their two major parties having their primaries and whatnot. Although, it does make for some truly great/cringey watching over there:

 

It can be over powering the amount of ads you are subjected to especially seeing as the majority have made up their minds.

And, we are all usually in our own bubbles when it comes to news, you watch one news program, get you news from the same few sites and follow the type of publishers on social media that you already have an affinity for.

So, it often turns out that you may not know what others know and vice versa.

I have been inundated with advertising over the past few weeks not least of which from Clive Palmer’s Party – I don’t know why, perhaps I fit a certain demographic or the fact that I searched Clive Palmer Party banana for this pic (you might remember from last month that still makes me laugh:

Make Australia Eat Bananas from r/australia

The political parties fight wars on many different fronts. They see each other at work every day, they duke it out in the press and at debates and they PR and Market the hell out of themselves. So, what can we learn from the politicians campaigns – not about their policies but about marketing. We have identified three areas that they do well:

GO BIG OR GO HOME – MARKETING BUDGETS

Clive Palmer reportedly budgeted 80 million dollars in advertising. When deciding on your marketing budget it is important to be realistic about what you will need to spend you might know that you will never have a spare 80 million lying around like the mining billionaire but figuring out a % of revenue versus your budget is extremely important. It is crucial to follow up after a campaign and make sure your ROI matched your expectations and adjust accordingly.


 

Are your marketing schedules and plans always getting pushed further back by life? Listen to our podcast episode on budgeting here

 


 

DON’T PUT YOUR EGGS IN ONE BASKET – MULTI-CHANNEL MARKETING

Nowadays, omni-channel marketing is everywhere (figuratively and literally), another essential ingredient is of the budgeting process is where you distribute your marketing funds. You will notice that the political parties are across multiple touchpoints from the traditional media of TV, Radio, Press and Billboards to the text messages and digital streams of social, display ads and emails. Let’s not forget the rallying of your base – be it social shares or volunteers doing phone calls, receiving multiple letterbox drops or the tradition of putting a politician’s face in your front yard. We will probably never achieve that level of multi-channel advertising but nether-the-less it’s important to have the touchpoints that fit your strategy and budget. Plus, it will help you get into someone’s digital bubble that may have previously been out of reach.

WHAT MAKES YOU – YOU! USP

Not only do candidates have to differentiate themselves from each other but they need to humanise themselves from the ambivalent and downright anti-political punters – the oft-quoted derisive view of pollies “their all a pack of bastards” comes to mind. Politicians spend countless resources on extolling their differences. Be it focussing on policies of their own or going the ever-tenuous negative route.

It’s important to find your unique selling proposition.

Even though the campaign will be over in a few days’ time it’s worth noting that the outcome may have ramifications for years to come just like any marketing campaign so it’s worth the effort. If you want to discuss your next campaign political or otherwise drop us a line.

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Are ROBOCALLS Good Marketing?

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Robocalls – Should you consider them?

 

Annoying; aggravating; infuriating however you describe robocalls they have become part of our lives unfortunately.

I was watching John Oliver’s segment on robocalls a few weeks back and it got me thinking (you can view it here).

Just so you know, I am not writing this article from the perspective of we should do this but I am interested in the theatrics of it.

Do robocalls work? Are they all scams? Could they even be considered a marketing technique?

Well, it may surprise you to learn that I was a telemarketer when I was much younger – after coming back from a backpacking trip and needed some quick income (ahh the early 20s – a magical and depressing time; equal parts delightful and sobering when I wasn’t drinking, that is).

I was working for a charitable fund selling lottery tickets, being a charity did soften the blow a bit to whoever answered, but still copped my fair share of verbal assaults from the homeowner. I would put my average fail rate at about 95% which in industry averages is about standard.

It wasn’t a complete robocall because last time I checked I am still human; but there was a computer making all the calls and I and the other 100 people in the room had roughly about 5 seconds in between calls.

Surely, being non-robot must have helped the equation, as I took a quick (and rather unscientific) sample of friends and family and found that no one would respond to a robocall. In fact, as the technology to make the calls advances, so do the devices we use to answer them. Most people automatically screen a call that isn’t in their contacts but our phones more often than not now tell us the country of origin and/or whether it is a suspected spam caller which make it doubly hard to get through.

Most salespeople and marketers alike know that it’s a numbers game at the end of the day and if you throw enough mud at the call wall some will stick hence the preponderance of calls being made.

In the same John Oliver story, it was predicted that 45% of mobile calls in 2019 in the US will be robocalls – a staggering amount and with any numbers game someone is bound to lose and someone is bound to win.

So, is being annoying a viable option?


Stop the presses

I literally just received a spam call as I was writing this – I thought I would have a laugh and answer anyway – it was a tele-survey for the upcoming election – no harm no foul right besides everyone knows who I am voting for…

Make Australia Eat Bananas from r/australia


Now on with the show

When I look at it, there are two ways to being annoying – either being present at an inopportune place and time or doing something that antagonises.

The robocall more often than not does both perfectly, you know they are going to call you when you have just sat down for dinner and they are proffering things you do not want or and more likely still suggesting you will go to jail or worse if action is not taken (I’m pretty sure I paid my tax bill).

The sheer volume, zero human resources, relatively cheap software and calls make it a viable option for many scammers but on the whole, it doesn’t work for a reputable brand as trust and connection are two of the most important facets when making purchasing decisions for punters and companies alike. (These two facets are actually why social media is quite a great economical marketing solution – check out our latest podcast which deals with social).

And the flipside to this is of course, talking to a robot when you make the call yourself – like calling a telco, for example, trying to meander through the often-ambiguous automated questions that will hopefully lead you to the right department but invariably does not.

This causes immense annoyance to the average joe or jane and can lead to lost customers. Companies spend millions trying to figure this out. Recently, a friend called up a car insurance and was greeted by a human and then put into the automate call which softened the blow a lot and increased his happiness with the call.

At the end of the day as you might of guessed it letting a robot do the work in what is traditionally a human to human interaction hasn’t really found traction yet but as technology gets better and the robots get more human-like you can bet your bottom dollar that they will be able to get your bottom dollar.

On a side note, and because you’ve made it this far, annoying isn’t just relegated to the domain of our cyborg overlords some of the most annoying marketing techniques are the ads themselves – enjoy….

Coles Down Down camopaign

 

Sometimes people get so annoyed at the annoying ads they take it upon themselves to rally against them

Chevy Malibu

 

Mentos Nipples

 

There’s also jingles that are just so damn catchy that are annoying I am thinking banana make those bodies sing; banana boat and cottees my dad picks the fruit.
And this absolute gem:

Ashley madison

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Maintaining a tight data cycle

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The ins, outs and roundabouts of the Data Cycle

The Data Cycle in marketing is closely linked to campaign cycle and social strategy but it is a bit more refined in scope in that it only focuses on the data and information gleaned.

PREPARE

You are starting a new campaign, it either started with the boss saying

  1. we need more sales or
  2. why aren’t we getting more sales or
  3. we hit our sales targets but let’s do double this month or
  4. we’ve had a good year so far why don’t you take a week off

Wait… What?… OK – just checking if you were paying attention that last one normally doesn’t happen but if it is usual for your boss to say that sort of stuff I can send you my CV or you can make an introduction… you know what, let’s just play by ear, we’ll figure it out, but seriously don’t forget.

So at this stage you have to prepare your marketing strategy whether it’s print or online, social or search yada yada yada. Then we have to make sure we know what success looks like how we measure it and most importantly for the data cycle – how we collect that data.

PRESS PLAY

Now it’s time to start, press the button – if you have ever run a marketing campaign through mailchimp you’ll know that this gif sums up the trepidation nicely.

 

Let’s make some noise.

INTERPRET

You may think the hard work is over – and ideation and creation is important don’t get me wrong but for a numbers geek like me the fun starts right about… now! It’s time to crunch the numbers.

Collect all your data

Look for meaning in the data

Turn it into information for others to understand

REACT

Some think that the reaction part is at the end of the campaign and inputting your learnings in the next campaign but having fast reactions is good. Seriously, your campaigns are like kids you may have set them up for success but you never know what can happen if you aren’t watching.

 

So, it’s wise to schedule in review times during the marketing campaign itself – it can be the key to a successful strategy.

Once you have obtained the information from the interpretation phase it’s time to implement it on the fly. Be it, finding out that one particular social stream is taking a liking to the campaign and putting money behind that or by tweaking your messaging to generate more action. It can save a campaign.

There you have it the data cycle in four* simple steps.

 

*There can be a fifth step and that is storage – store your data in a well collated way can be the key to saving hours looking for a piece of information or being able to aggregate the data so you can see trends emerging. Luckily in this day and age most of us use analytic programs (google, adobe etc.) that keep the history saved and accessible.

 

 

image credits from giphy except A serious man and hero image from unsplash

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What is Marketing Automation?

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What is Marketing Automation?

At its most basic, marketing automation is software that self-operates your marketing activities for you. When used correctly, these tools perform tasks in an effective and holistic way that helps convert strangers into customers, improve your bottom line and increase your operation’s efficiency based on their interactions with you online (mostly).

Types of Automation

Some people have a very narrow view of what constitutes marketing automation while others have a the more the merrier point of view.

I like to keep it simple with a list of 5 to be honest most of these have some crossover but they also can stand on their own two feet and perform automated tasks:

 

Email Marketing

Example: User action initiated email or series of emails to educate and nurture your potential customer.

 

Site Automation

Example: Live chat prequalifying/chatbots can save time and harvest data for you.

 

Social Automation

Example: Posts curators/sharers or chatbots not only can it save time it can give an answer and provide a nice user experience when your team are away from the desk.

 

CRM Software

Example: Master storer of all lead information that leads to personalisation for each customer interaction.

 

Programmatic Advertising

Example: Automatically display your ads based on data.

Some of the players

As I said above these can be quite intertwined for example your email marketing software being your CRM. There is a plethora of different tools out there to facilitate the various tasks, some of the most popular tools are:

Mailchimp: “Consider us your personal think tank.”

No longer just the worlds biggest email marketing platform they continually add features and they have a forever free plan for the smaller business.

Hubspot: “There’s a better way to grow.”

With a free CRM out of the box Hubspot goes from strength to strength with their inbound marketing and automation software and amazing training.

Marketo: “One Platform, Every Engagement, Any Channel”

Marketo can be expensive and is a true enterprise solution with all the bells and whistles.

Drip: “See your customers in full color.”

A user friendly tool that is a great entry into the automation sphere.

IFTTT: “A world that works for you”

This is for everyone not just marketers a simple computing concept is at the heart of this automation If This, Then That.

Salesforce: “Help your business grow with the world’s #1 CRM.”

Another incredibly powerful enterprise CRM with the mostest. It can build a complete customer journey for you and more.

Is marketing automation the death of the marketer?

You might be thinking with all this set and forget business that people will be losing their jobs to technology. And marketing is no different. These tools can very well take many of the labourious tasks that, as a marketer, can eat up a lot of your time.

This doesn’t mean you will be out of a job however, in fact in many ways this sort of technology can bring great advertising outcomes to ANYONE perhaps the greater the challenge for marketers is to apply their skills and push even harder for the attention of consumers and inspiring action.

But it also means that as a base line, your marketing can be “produced” more effectively and your time will be used by doing what you do best – that’s thinking of new ways to showcase the great work your company does.

The average automation flow still falls down in other areas like the ability to have a meaningful conversation with another human or keeping content fresh although AI is getting crazy good. CHECK THIS OUT

images credit unsplash 1 , 2, 3.

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Oscars – What are they really about?

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OSCARS – WHAT ARE THEY REALLY ABOUT?

I was watching the Oscars… well I didn’t watch the actual Oscars, I was streaming the funny bits of the Oscars (eg the hilarious triumvirate of Tina, Amy and Maya); and some of the acceptance speeches: Olivia Colman’s and Spike Lee’s, most notably.

And I was thinking, the TV audience of the awards is currently trending down year on year but does that meant the advertising strength of the awards is also down?

If we look at the numbers, it would appear the Oscars hasn’t lost any of its relevancy – as the cultural zeitgeist is still very much aware, and the streaming and social media mentions number in their millions. Last year after the La La Land/Moonlight there were “635,000 social engagements in the minutes following the fiasco

Not only is streaming and mentions are still going strong but many do not realise that advertising and marketing is so entrenched in the Oscars telecast.

From the self-promotion of actors/auteurs delivering their own personal brand from clothing like Trey and Matt…

or political/social awareness see Spike Lee, Susan Sarandon or Richard Gere:

There’s fashion designers and jewellers calling in favours from A-Listers to wear their wares. Sarah Paulson fell into the Maria Von Trapp with this dress that was formerly a curtain.

Mandatory Credit: Photo by Christopher Polk/REX/Shutterstock (10113255jq) Sarah Paulson 91st Annual Academy Awards, Arrivals, Los Angeles, USA – 24 Feb 2019

This was linda cardelini.

The women aren’t alone either – Pharell I’m not sure the designer listened when he said clean cut like a military man:

Mandatory Credit: Photo by David Fisher/REX/Shutterstock (10112734kp) Pharrell Williams and Helen Lasichanh 91st Annual Academy Awards, Arrivals, Los Angeles, USA – 24 Feb 2019

The nominated people, producers and movies get free advertising
a) To the public to go see the film
b) To their peers when they are going for their next job.
If it wasn’t the case studios wouldn’t resort to paid advertising “in for your consideration” ads in digital, print and billboards among others – Harvey Weinstein was notorious for just this (among other things).

Poehler, Rudolph and Fey mentioned the advertising in the actual speeches jokingly although it hasn’t got that far just yet, there is still many smart ways to align yourself throughout the broadcast whether it is social media pouncing on #tags or buying media on the telecast, but not only buying but showcasing your product in a very Oscars way.

Google killed it this year

Walmart last year was on point as well

You can also blitz digital media for the week after the Oscars if your spokeperson was lucky enough to win a gold statuette. I saw this ad pop up quite a few times after Rami’s big win:

The above approach really works for any major moment in the social calendar and whilst the Oscars are a HUGE event, every industry, and often even local areas will have some sort of nod to themselves or the businesses in that region. So you can use these tactics to similar effect in 2 main ways:

Preparation – thinking and executing before the event like Google, Walmart and this amazingly pre-planned bit from Seth Myers’ show

(but on a tinier scale)

or

On The Ball – observing the live event and being quick and prescient to post and give your followers some cheer.

I dunno something like “Rami would have preferred our trips” for a travel company.

 

The Oscars are a publicity behemoth for any and every one. Self-promotion isn’t a naughty word. There ‘s the old adage about going to everything – even the opening of an envelope. Once upon a time that would have been a very tactile concept, and yet remember, today you can “be there” and connect with these events even without an invitation.

 

 

Featured image Prayitno

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Marketing is not a chore!

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Marketing isn’t a chore!

On the weekend my friends were discussing house cleaners; of the group, 3 people had cleaners (two fortnightly and one had hers come weekly).

 

 

I don’t have a cleaner – that’s not to say I am better than them, far from it: I don’t have kids nor do I have as big a house (apartment, in my case) and I have a terrible confession to make I don’t hate cleaning – shocking I know – but nearly every Sunday morning I put on some music or a podcast and get to it: vacuuming, mopping, clothes, bathroom, bedroom, windows. kitchen gets wiped down every night after dishes are done. And then during the week I will do some spot cleans here and there to keep it all spick and span. It’s just not a big deal.

My friends clearly still have to do a lot of the things on my cleaning list (e.g. wiping down the kitchen bench for example) but the nitty gritty is done by the cleaners – and that’s fine! They choose to use their hours on the weekend (which are precious and all too few) doing other things and pay someone to clean – and that’s fine.

It got me thinking that there seems to be direct correlations with marketing.

  1. Many people view marketing as a chore.
  2. Some people do theirs in-house and some outsource their marketing.
  3. Cleaning and Marketing make you look good.

On the weekend – they were actually having a laugh about the old trope of cleaning the house before the cleaner gets there to make it look respectable enough for them.

It’s often true that when you hire an agency you will still have to do some of the work. Whether it is provide a brief for us to work to or give some insight into an article we are writing or simply give feedback.

Most clients are great but sometimes we get some push back from clients or they drag their heels on answers. They view approvals or reviewing the stats from the last campaign as a chore.

But it shouldn’t be seen as a chore because it can be fun creating plans to get people excited about your company. And just like cleaning it makes you look good!

There are simple ways to change the perception of a chore

Treat yourself:

Mary Poppins had it right a spoonful of sugar makes the medicine go down; reward yourself when you do it on time.

Make it fun:

She’s at it again

 

Allot the time:

We are all busy and you have to prioritise – so choose the time each week/month/campaign when you will sit down and a) do the tasks required b) discuss upcoming opportunities. It will make it easier.

Positive reinforcement

Whilst you have allotted the time review how far you’ve come – it will make it all worthwhile.

And of course, even if you are a little messy doesn’t mean you can’t pretend (we are all messy sometimes)

 

 

If you have a mess that even you can’t clean – call in the professionals

 

 

give us a buzz sometime

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Lamb ad 2019 – Masterstroke or Mis-steak?

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LAMB AD 2019 – MASTERSTROKE OR MISSTEAK?

We love Australia Day and if you have noted in the past we also love MLA’s Lamb Australia Day ad campaigns. So is the latest morsel up to snuff? Let us know what you think!

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How To Write The Perfect Subject Line

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How I wrote the perfect subject line

3 ways to write the perfect subject line

How to write the perfect subject line

Today, a client was asking for advice with their email subject lines and whilst I was writing the email I figured I would share it to a larger audience.

And I should be honest, I lied, there is no perfect subject line although the above is pretty damn good, if I do say so myself 😊 *pats self on back*

THE BASICS

A good subject line will be compelling, descriptive and creative. That’s a tall task for a few words (If you want a masterclass in how to write a great story in 6 words click here)

The one thing you should never do is be misleading; it will annoy the reader and make sure your follow up email does not get read.

AUDIENCE

Depending on your audience, things can change dramatically if it’s someone you know well they are going to open it anyway – half the time my friends might not even bother with a subject line or the even more interesting “Fw: “. But in general, when wanting to write a good opening line it’s to someone you want to impress either in business or personally and it might be a large group or an individual.

THE STARTING POINTS

You want people interested in what is inside the email. It’s oft told that there are only a few stories in the world and they are just told differently so goes the email subject line. It’s all roughly the same just with a different emphasis here are some tried and true methods

You can ask a question
• Do you know how to write a great subject line?
• Can you write a great subject line without even trying?
• Are your subjects subpar?

You can impart knowledge
• Learn 6 ways to write a great subject
or you can tweak it and make it a personal story
• How I wrote the perfect subject line
• Why did they not reply

Urgency or FOMO or Jealousy
Play on peoples egos or insecurities
• Don’t waste another email
• Hurry – Last chance to learn how to write the perfect subject (ok so they don’t all work for all situations)

Offer
People love an offer. “X% off” or combine it with urgency FOR “25% off sneakers for another 12 hours.”
• SAVE time when writing your emails (ok cheating but if you aren’t selling)

Make it Personal
Never be afraid to drop in a name if it makes sense to do so
• Stephanie, Learn why your emails aren’t getting opened

Mix it up!
And don’t always start the subject with Brand X’s [weekly newsletter] consistency isn’t bad but it can get boring and wastes valuable real estate.

AND you can be cheeky
Is the subject line the new pickup line?

THE BUZZWORDS

Instincts can get the best of us and when we see certain buzzwords our interest is piqued the good people at CoSchedule has given us, not one but two, great lists. Words that will get your emails opened and words that won’t DON’T MIX THEM UP!!!!

All these tips should see you in good stead to write popular, thought provoking, click generating headlines, subject lines, text messages…

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When Can I Stop Marketing?

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WHEN SHOULD I STOP MARKETING?

A friend asked me the other day “When can we stop marketing?”

I smiled and suggested that the answer may be never but it could also be right away (it should be noted that she works for a company that we are not contracted with so I do not have any skin in the game). “Why do you want to stop?” I asked.

Then she rambled some reasons off but the gist of it was

Our ads are just adding to the maelstrom of crap out there – I don’t want to annoy people…  people unsubscribed from our mailing list plus no one is engaging with our Facebook page.

Basically, it sounded like a marketing existential crisis.

To Stop Or Not To Stop

You might have been surprised earlier when I said you could stop marketing right away but it wouldn’t be the right thing to do – it would mainly be a reason to pivot. There are two reasons why you could stop marketing:

  • Your marketing is genuinely losing you money – in which case, I would say you need to change your strategy rather than stop.
  • You feel so loathsome and part of a corporate machine adding to the crap that it’s affecting your life – in which case I would say you need to relax a little and then frame it differently in your mind. We don’t have to call it “marketing” or “advertising” we can call it communication or connecting or outreach. And I would also change my strategy because if you feel loathsome – you probably don’t have enthusiasm for your brand and the communications you are putting out into the world and if you don’t – why should/would your current and potential customers?

The main reason why you shouldn’t stop marketing is that you have a product or service that needs to be sold. Depending on the size of your business – you may say that word of mouth has treated you ok so far, well, at it’s very essence all marketing is word of mouth even if it’s organic. You starting a business and telling your friends and family that is in essence marketing. Them telling their friends – that’s marketing, and you don’t feel disgusting about that now, do you? So why should you when you are connecting with people via a different platform be it traditional media or any of the new platforms that we have access to nowadays..

So if you see an unsubscribe don’t feel bad assume that that person was not the best fit for your company not that everyone that gets your messages is perturbed by your very existence. If on the hand no one ever opens your emails then it might be the time to rethink your content. One client recently was scared after many unsubscribes in one email but it was the first email after these people had been added to their list after entering a competition which can be expected after all we use entry guidelines like subscribe to win but inevitably some people will unsubscribe once the competition has finished.

Another way to make you not want to feel like giving up on marketing is embracing your customer find out what works – sift through the analytics; use AI; a simple chat bot can prequalify your customers but also gain valuable insight into what your customers are expecting from you, your website or a given page.

Will they buy the cow if they are getting the milk for free?

Another customer was scared about giving too many tips away for free – I say give more and give it better because:

  • you have more knowledge than your readers
  • you will never not be better than them at your job and
  • they will never have the time to do what you do because they already have a role

At the end of the day the only reason we think you should ever stop marketing is when you close your doors.

If connecting with your customers is getting too hard or feels likes its not working . Don’t give up! The value good marketing brings is invaluable! Be patient, be persistent, create content that is true to your brand, offer value, embrace your customer and make it easy for them to get what they want.

 

 

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Photo by Mihail Macri
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